Title

Business process management in the classroom

Document Type

Article

Publication Date

4-1-2017

Publication Title

Journal of Cases on Information Technology

Abstract

Organizations are increasingly adopting Business Process Management (BPM) approaches growing the need for BPM expertise in the industry (Bandara et al., 2010). This has resulted in growing demand for college graduates who have a thorough knowledge of business processes (Lee, 2008). Hadidi (2014) pointed out that development of courses and programs in BPM area has received huge consideration in academia during recent times. This paper presents a classroom activities for teaching Business Process Management using a paper-based simulation game conducted as part of an undergraduate IS course. The paper discusses various class activities involved such as execution of the simulation game, creation of graphical representations of processes followed in the game, and creation of Business Process models using Microsoft Visio software. A post-test survey was conducted to evaluate the understanding of BPM concepts learned and analyze the effectiveness of the simulation game. The paper concludes with recommendations for future research.

Department

Information Systems and Computer Science

Volume Number

19

Issue Number

2

First Page

17

Last Page

28

State

queued_for_update

DOI

10.4018/JCIT.2017040102

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