Title

Effects of organizational citizenship behaviours: Evidence from production supervisors

Document Type

Article

Publication Date

1-1-1996

Publication Title

International Journal of Selection and Assessment

Abstract

Based on a sample of production workers in a textile firm, supervisory ratings of employee performance were found to be influenced by supervisors' perceptions of employees' organizational citizenship behaviours as well as by employees' objectively measured performance. Regression analysis indicated that supervisory ratings were influenced by two dimensions of organizational citizenship behaviour - conscientiousness and altruism - as well as by objective performance. These three variables explained 53% of the variance in ratings. A third dimension of OCB, sportsmanship, did not affect supervisory ratings.

Department

Management, Marketing, and Logistics

Volume Number

4

Issue Number

1

First Page

18

Last Page

23

DOI

10.1111/j.1468-2389.1996.tb00044.x

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