Faculty Mentors
Karen Frith
Abstract
The purpose of this descriptive study was to identify factors that perspective patients perceive as ones that influence their satisfaction with healthcare. A distinctive feature of the study was that it addressed factors that influence satisfaction with healthcare from the patient's perception (emic perspective) rather than the provider's (etic) assumptions.
Recommended Citation
Gregory, Tracey; Jenkins, Lisa; Kirk, Gina; McDonald, Jennifer; Price, Amber; Sims, Sherry; Tapley, Erin; and Yawn, Tony
(2002)
"Factors Influencing Patient Satisfaction with Healthcare: The Patient's Perception,"
The Corinthian: Vol. 4, Article 8.
Available at:
https://kb.gcsu.edu/thecorinthian/vol4/iss1/8