Title

TQM's human resource component

Document Type

Article

Publication Date

2-1-2000

Publication Title

Quality Progress

Abstract

A survey is presented to determine how many manufacturers implement TQM and to what degree they made changes in human resource practices in response to adoption of the TQM philosophy. The survey also assessed the organizational outcomes attributed to the implementation of TQM.

Department

Management, Marketing, and Logistics

Volume Number

33

Issue Number

2

First Page

55

Last Page

59

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