Who’s On First: A Resource on Workplace Communication

Document Type

Article

Publication Date

12-1-2021

Publication Title

Management Teaching Review

Abstract

In this article, we present a witty and relevant resource for students to learn and apply communications concepts to assess barriers to communication and tactics for overcoming such barriers. Leveraging the humor of a classic Abbott and Costello comedy routine, we challenge students to analyze the clip and to identify best practices in communication. We also contrast other communications exercises with this resource to demonstrate that it is an easily implementable and valuable tool to help students learn basic workplace communication concepts.

Department

Management, Marketing, and Logistics

Volume Number

6

Issue Number

4

First Page

383

Last Page

391

DOI

10.1177/2379298120951990

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